Watch Doctors
Reviews

We’re delighted to have helped maintain and repair watches for thousands of customers over the last 40 years.

Google Reviews

      EXCELLENT  
   Based on 272 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Sean Whitelamb 
 
 
 
 Trustindex verifies that the original source of the review is Google. I recently had my Rolex repaired due to some of the numbers becoming dislodged. I received a very reasonable quote & the delivery in both directions was seamless. Definitely highly recommended this company
  
 
      Posted on Google  
   
   Carl Hislop 
 
 
 
 Trustindex verifies that the original source of the review is Google. Took my Omega here very pleased.
  
 
      Posted on Google  
   
   Steve George 
 
 
 
 Trustindex verifies that the original source of the review is Google. The gas release valve detached from my 2007 Seamaster. Omega wanted a hefty £600 to replace and would only do so as part of a wider service, which I didn’t want. Watch Doctors quoted accurately, explained the process and kept me updated throughout. Cost was less than 20% of that quoted by Omega and they use OEM parts. People are quick to complain and leave negative reviews if their expectations aren’t met. I try to do the opposite and give praise where I think it’s due. As here. Got my watch back this morning in a nice velvet pouch. Deal with confidence. Good outfit doing good work.
  
 
      Posted on Google  
   
   Max Milham 
 
 
 
 Trustindex verifies that the original source of the review is Google. These guys are magic! Dropped my Tissot in for a new battery and strap, and not a lot of money later, both have been professionally replaced and the watch looks brand new. On collection I brought in one of my other watches, to get a quote on a new battery. They replaced it there and then for £15! Couldn’t have been happier. Will recommend to anyone needing a watch repaired!
  
 
      Posted on Google  
   
   Kerry M 
 
 
 
 Trustindex verifies that the original source of the review is Google. My watch stopped so I sent it to Watch Doctors for a service and repair. The price was way cheaper than sending it to the manufacturer (and turnaround was much quicker too). It came back looking great: as well as the service they'd given it a clean and polish, and it keeps better time now than it did before (it's an automatic watch, it used to lose a second every few days - now it's more like a second every week or two). I'm very happy with the service, price and speed, and would happily recommend them to anyone :)
  
 
      Posted on Google  
   
   David Williamson 
 
 
 
 Trustindex verifies that the original source of the review is Google. Absolutely amazing service. From the initial enquiry, to the quotation, to the dispatch of postal box, to the repair, to the watch’s return. Couldn’t have been smoother. A highly professional operation. Thank you.
  
 
      Posted on Google  
   
   Jennifer LB 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great service! I contacted Watch Doctors to ask if they could replace a worn leather watch on my much-loved Vivienne Westwood watch. They sent me a box and a label to post my watch to them, and it was back with me in just seven days. I'm so pleased they were able to give a new lease of life to my watch, and especially pleased that they were able to keep the original, unusual, buckle.
  
 
      Posted on Google  
   
   Grant Hallett 
 
 
 
 Trustindex verifies that the original source of the review is Google. My Breitling watch stopped working and so contacted Watch Doctors. They provided a guide price which seemed reasonable and so I opted to send it to them for repair. The watch was returned today after paying the invoice (which did not increase from the estimate) and delighted with the end result. All backed by a guarantee. Would recommend and use again
  
 
      Posted on Google  
   
   John56P 
 
 
 
 Trustindex verifies that the original source of the review is Google. Outstanding in every way - great communications and terrific value. I paid a third of what another company quoted for a repair.

Customer Testimonials

Great customer service from first contact until my Zenith Chronograph watch was returned. Immediate response to all enquiries and the watch has been returned today looking as good as new. On my experience to date I would happily recommend Watch Doctors to anyone needing attention to a quality watch. Thank you.

Joseph | 04/02/26

I am happy to confirm that I have now received my watch via Royal Mail today. Please may I thank you, your colleagues & the Horologists for the excellent service provided to me, within every step of the process. I am so happy to now be able to wear my watch, handed down to me by my late Auntie. The sentiment attached to it is beyond any value it may or may not have.

Pauline | 03/02/26

I sent two watches to Kerry for battery replacements and the customer service was unsurpassed ! The pricing was also very competitive so this is the go to company! Highly Recommended with timely / safely packed & delivered on my day of preference!

Andrew | 23/01/26

Great people great service I would recommend anyone who loves their watches as much as I do and doesn’t want to be ripped by a main jeweller as they only send it to the oem to go to this excellent place

Martin | 28/01/26

Hello, I’ve just received my watch back after you have serviced and repaired it, thank you very much I am chuffed to bits to have it back and it looks brilliant. Once again thank you very much.

M | 17/10/25

What an amazing experience from beginning to end – you call and they answer the phone – a real person no less! Lovely staff, very helpful and hugely reassuring, we had 2 TAG watches revealed with new batteries and I felt comfortable from beginning to end. They turned them around within 2 days despite giving a 2 week estimate. I love the fact that I could support a business with a shop front even though I was too far to drop in so had to send the watches. Great value (half the price of TAG direct), great service, lovely people, highly recommend, Watch Doctors are now our go to for everything watch related!

H | 06/10/25

I contacted Watch Doctors about a service for my late granddad’s Garrard watch. I wanted to wear it for my sister’s wedding as a bit of a sentimental thing – unfortunately our family has thinned out quite a bit over recent years, and fewer people were able to attend than we would have liked. The communication I had was professional and the company was very accommodating in getting the service complete and the watch back to me quickly, which I greatly appreciate. I’m very happy with my experience.

G | 01/10/25

What can I say. Fabulous job as usual can you send up some business cards there’s always folk in my shop looking to get watches fixed. You’re a great recommendation.

E | 18/09/25

I am delighted my two Pulsar watches have just arrived back to me. Thank you so much for your expertise in repairing my watches and for your professional service. I will recommend you to my friends and would always use you for any repairs in the future.

J | 17/09/25

Accredited by the British
Horological Institute

Hertfordshire Horologists TA Watch Doctors are Members of the British Horological Institute and have proven to us that their horological skills and knowledge are advanced enough to have gained accreditation.

Contact Us

Complete our enquiry form below for an estimated cost of repair.

Alternatively call us on +44 (0)1442 891435 or email enquiries@watchdoctors.co.uk to discuss your watch.

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Watch Doctors Reviews

Google Reviews

Google Reviews

Customer Testimonials

Accredited by the British Horological Institute

Contact Us

Watch Doctors
Reviews

Accredited by the British
Horological Institute