Dear Kelsey, Margaret and Divia.
Many thanks for the safe return of my Zodiac Sea Wolf watch.....I am very pleased with the service and am thrilled to have it back on my wrist in its original condition.
The post arrived at 0830 on 02 May and i must say that i was fascinated to track its progress both ways. Please be sure to pass on my thanks to Daniel Wheals for working on the watch, i am most grateful to him.
It has been a pleasure dealing with your company, it reminded me of my time in the workshops, with all their associated sounds and smells, of a very busy jewellers shop in the Chanel Islands during the mid 1960s.
Very best wishes to you all,
My watch has been received by my friend who will bring it over to Portugal shortly. Thank you, and everyone at Watch Doctors who was involved, very much. I am, yet again, very impressed by your excellent service!
Watch received back. It looks brand new!! Many thanks for your excellent service. Regards
Thank you very much - I have just received it!
I would just like to say that my experience with Watch Doctors - in regards to professionalism, technical advice, communication, clarity of options and pricing - has been excellent.
And I would also highly recommend to anyone Watch Doctors as a much better alternative to many High Street jewellers.
Divia, That’s amazing. Thank you very much.
I continue to send my watches to you for service as you do an excellent job - your customer service is also second to none. I’ll ensure I recommend you to friends and colleagues.
I’ve just received my watch back and it looks great.
Thanks for turning this issue around in such a professional manner.
I will be a returning customer.
It was a concern sending a broke Omega seamaster online. However Kelsey and the team kept in touch every step of the way. My watch was repaired in good time and at an excellent price. Highly recommended!
I sent my broken lump of stainless steel (Tag Heuer Carrera Chrono) to Watch Doctors with little hope of it ever working again after the rotor seized and loose fasteners could be seen moving around inside the watch through the clear back. To my delight, in less than 2 weeks, I had it back on my wrist and working better than ever. Some of the forums had indicated that Watch Doctors do not provide the ‘better than new’ service that the main dealers offer but this is totally incorrect as my watch has had a hard life but yet came back absolutely sparkling with not so much as a single scratch on it which I wouldn’t have thought possible and was well beyond my expectations.
I had approached my local official Tag dealer and enquired about a possible repair. They said if a repair was possible it would be on the wrong side of £1000 and take more than 12 weeks. Watch Doctors took two weeks (initially quoted 4 weeks) and charged less than a quarter of the official dealer provisional quote.
To say I am happy is an understatement. I would not hesitate to recommend Watch Doctors to my closest friends and family and I will not be sending my watch anywhere else in the future.
Hi Pam, Our sincere thanks to you and the team for the excellent service (as always, but particularly with this little red Omega - which I know has been a bit of a grumpy so-and-so from the start!!). Anyway, we're very happy with it and do appreciate the way we've been looked after, so thank you once again. And rest assured I shall not hesitate in recommending Watch Doctors to anyone who needs their watch looking after!
A wonderful experience servicing and polishing my watch. Highly competitive pricing, but reassuringly expensive. These guys did a brilliant job - no more rattle on the watch and it's keeping perfect time. It also looks brand new after the polish. Brilliant job - thank you.
Dropped off my watch(28 years old) on Wednesday for repairs to winding mechanism and service. Received at 0900 Saturday by Royal Mail Special Delivery. Watch was in 'as new' condition with one year warranty and even a bloc containing replaced old parts! If only the rest of the UK could function like this. Definately recommend and will be back again. Sincere thanks to all involved.
This is the second time i have used Watch Doctors and this will be my second review. This is a seriously good company..... if your watch needs service or repair, don't hesitate!
Fabulous service fixed my watch while I waited. Happy girl. Thank you
A superb service backed being superb customer service. I recently had my Rolex serviced, the watch was received on a Tuesday and back on my wrist on Saturday. I have to compliment the polite, knowledgeable, and professional of the lady i spoke to and the work carried out by the craftsmen. A swift, detailed, and, excellent service that cannot be praised too highly.
Jumped in my car today , what a good service i received. My watch had a new battery and the stopwatch was repaired. Would recommend to all.
My watch Maurice Lacroix automatic stopped working. Watch Doctors quote was 60% less than elsewhere. It was returned to me on time and working perfectly. In the 10 years since i purchased the watch, it was alway a bit slow, losing a few minutes a day. Now it is absolutely perfect! I haven't needed to adjust it at all in the month i have had it back! Many many thanks.
I have received my Tag Heuer 6000 back after requesting a service and new hands. I am delighted with the results and the watch is now keeping better time than when it was originally purchased. From the initial online contact and agreement on the price for the work i have found the whole process very efficient. I will certainly be using your services again in the future.
Very good, fast repair on my Rolex watch.
Thank you for an excellent & fast service. I was skeptical on trying to get my 15 year old Rotary watch repaired. After finding Watch Doctors i was very glad i sent it into them as it just needed a part. They also managed to replace the caseback for me that was very scratched. The price was to be expected to be repaired but a very fair price for this type of watch. My watch looks as good as new and keeping perfect time. Thank you again.
A J Lone
Thank you for the repair and service on my Rolex, it came back looking like new. Excellent service. Will recommend you to all.
A quick note to say thank you. I recently bought in my Tag Heuer Automatic for a service together with some repairs and restoration. I collected the watch today and was delighted with the result, it hasn't looked as good (or worked as well) in years. Thank you again.
I just got my 10 year old Tag back having been repaired and serviced and it looks great, and at almost half of what i was quoted elsewhere. I will be using you again!
My compliments to your excellent watchmakers for servicing my Rolex watch. It is keeping better time and looking better now than it did when i purchased it 50 years ago.
P S Lyford
Just received my 1964 Omega Seamaster back from service and i'm delighted with the result. The watch looks and runs as good as new, From my first on-line contact, your response was prompt, polite and extremely efficient, taking just 5 days to return and all at a very fair price.
Just received my watch back and it looks fantastic! The list of work undertaken says 'Refurb bracelet and a touch up of the case best possible', well it's much better than that, it looks like a new watch. Amazing job. Thanks very much.
Despite my concerns of using an unfamiliar service found on the internet, i recently sent you my Omega Seamaster for servicing & repair. I can only say how pleased i am with the speed of your service and the standard of the work. The watch arrived back in just over 1 week, works perfectly and sparkles like a new pin! And, all at a cost much less than my local retailer was charging. I will not hesitate to use you again, and would heartily recommend your company.
Dear Watch Doctors,
Many thanks for the service to my Tag watch, you must have polished the bracelet as well as it looks like new!!! I will be sending my wifes Tag to you when the battery runs out!!
Fantastic job, fantastic service and a fantastic price. Many thanks.
Merry Christmas and a Happy New Year to you all.
Just got my 1996 Omgea Seamaster back and i am amazed at the quality of work. It was overdue a service but has come back looking like a brand new watch - I am thrilled to be honest. I will be 100% using them again. Could not be more pleased!
I have nothing but high praise for the level of service during the many years that i brought hundreds of watches to Watch Doctors, plus its amazing value for money!
Thank you for the excellent service and repair work you did to my Seiko Kinetic. New capacitor, date, reseal plus it has come back looking as clean and shiny as the day i got it. A very sentimental time piece that i did not want to replace. Lets hope it keeps going another 16 years! I will use you again and recommend you to my friends and family. Incredible speedy next day return postage too. Thank you.
I never normally feed back but really feel i should in this case . My watch was really in a sorry state when i sent it to you. You guys really have transformed my watch, it honestly looks like new. Suck a quick turnaround also! Thank you so much.
Received my watch back within a few days and it looks like new. Fantastic job guys and fantastic value. Thank you for great service will recommend your company to all.
Thank you so much for bringing my deceased Rolex back to life. It looks and behaves like new, amazed! First class service in every way. I would recommend you to anyone in need of a quality watch repair.
Went to enquire about my watch strap that had a slight deformity. Delt with the manager. Unfortunately the strap was beyond repair but he kindly corrected the time on the watch and adjusted it to my wrist size. He would not accpet any payment from me. Excellent service.
Thank you for doing a very good job on my Seiko Kinetic. It was returned in perfect condition and looking like new. Great service from start to finish.
I'd like to say a hugh thank you for the perfect repair to my Citizen dive watch, good price, prompt response and a great job, it looks like new, thank you so much.
Would just like to say thankyou for the excellent service you provided. My Rolex was returned promptly and looking almost like new. You can be assured my wifes Cartier will be sent to you when that requires servicing.
Many thanks once again.
Hi, just to say thanks for the repairs on the gold ladies Patek Phillipe. Great job as usual never been disappointed with the service. Would recommend to anyone.
Thank you so much for the immaculate repair and return of my Tag Carrera. It came back sparkling and actually working! I am now sending you my husbands Tag Aquaracer.
Great job on my watch, looks like new, fantastic! Thanks very much!
I would just like to thank you for the outstanding service provided by your company when you recently serviced and repaired my TAG HEUER PROFESSIONAL watch. Having requested a quote and discussed my requirements with Olivia i was extremely pleased to have the watch returned as provisionally agreed (in your possesion for 4 days) Upon its return i was delighted to find it looked as new. I shall certainly be using your services again and am recommending you to my colleagues. Once again thank you for your outstanding service.
I sent my watch recorded recorded delivery on a Saturday and got it back via recorded delivery the following Friday. I couldn't be more pleased with the quality of service! My watch has had a thorough MOT and even though its 14 years old, it now works perfectly and looks as good as new as even the scratch on the clasp has disappeared.
Put your trust in Watch Doctors!
I would like to say that my watch arrived in excellent restored order. It now looks like brand new. My thanks to you as the watch holds some memories. Job well done.
Just a note to say i received my watch this morning. Thank you for your fast and effcient service. (Less than 7 days total). I will definitely be using Watch Doctors in the future and recommending to all my friends.
Hiya, Just a quick note to say thanks so much. All back safe and sound. Excellent service as always. Much appreciated. Thank you. Hope to be back in another 5 years as long as both the watch and I are still ticking!!
Hope 2014 goes well for you.
Just received my Tag watch from you, fixed, cleaned and working perfectly... it hasn't looked this good in years!
I have to say i was a little nervous sending it to you from the result of Google search, but my fears were completely unfounded, you have provided great service and value for money. I will have no hesitation recommending you to friends.
I have just had the batteries replaced on my Tag and Raymond Weil watches today. The service i received from Watch Doctors was nothing but excellent!!
Both watches done within the hour.
I would highly recommend the Watch Doctors.
Just thanking you very much for the excellent repair and service on my Rolex watch. I was nervous about leaving it but when i got to your very professional shop with so many helpful people, i felt content. And lovely to have the watch polished and the scratching on the clasp removed which i had not expected to be done.
With many thanks
I would like to acknowledge the excellent restoration and service you undertook on my vintage Lemania. Super work - can you especially pass on my thanks to the dial and hands restorer.
I popped into your repair shop on Monday with my Ebel watch expecting to leave it for a full service, the gentleman who helped me was very honest and suggested i try a change of battery first. He kindly did while i waited which i really appreciated as i live in Birmingham,. I am pleased to say the watch is back to keeping accurate time and not prone to stopping. I cannot thank you enough as it would have been easy for you to have done the service which was perhaps not required.
It is the second time you have carried out work on my watch and both times it has come back looking like new.
The overall service is excellent.
Just wanted to say thanks for the great service on the battery on my wifes Cartier watch and for adjusting the strap on my Chopard watch. Very quick turn around and a very good price.
My watch arrived back safely today - looking as good as new just over a week from us sending it to you for a service/repair.
Truly excellent service and i will certainly recommend you to others, plus be back in touch when our watches require attention in the future.