Requests for Quotations:
We respond to web enquiries within 24 hours with an indicative price based on the information provided. If you then decide to proceed, post your watch to us by secure delivery including appropriate insurance. Please do not send the original box. We use special delivery via Royal Mail.
When we receive your watch, we will examine it and confirm the exact repair cost by e-mail. We will only undertake the repair, once you have confirmed (by e-mail) that you accept the price, otherwise your watch will be returned to you.
Should any new part be required, we will retain the used part.
Should your watch require manufacturers parts, your repair may be subject to a delay.
At Watch Doctors we service and repair all major brands of Swiss and Japanese quartz and mechanical watches on the premises.
All of our watch servicing work is fully guaranteed. You will be provided with a guarantee card which is most important to you. If you have any problems with your watch, this card will need to be returned with the watch, otherwise a charge will be made.
We hold a large stock of parts allowing us to service both current and old models quickly, so you don't have to wait long to get your watch back. Parts can even be made for obsolete models, enabling us to repair most watches even when the manufacturer cannot!